When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.
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- Your Apple mouse, trackpad, or keyboard isn't working in Windows.
Force Touch isn't designed to work in Windows. - You don't hear audio from the built-in speakers of your Mac in Windows.
- The built-in microphone or camera of your Mac isn't recognized in Windows.
- One or more screen resolutions are unavailable for your display in Windows.
- You can't adjust the brightness of your built-in display in Windows.
- You have issues with Bluetooth or Wi-Fi in Windows.
- You get an alert that Apple Software Update has stopped working.
- You get a message that your PC has a driver or service that isn't ready for this version of Windows.
- Your Mac starts up to a black or blue screen after you install Windows.
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- If you've recently updated your Mac OS, from Mojave 10.14, to Catalina 10.15, you might be having some issues with your tablet either not connecting or Pen issues. Usually whenever a new OS comes out, it can take some time to mesh with Wacom’s Drivers, as each is being updated proceeding the launch.
Wacom Intuos Pro Setup. When you first connect the Wacom Intuos Pro to your Mac, there’s a setup wizard which is done via Wacom Desktop Center. This allows you to download and install drivers for the Intuos Pro although this has been a problem for some users on both macOS and Windows. It can be opened on Mac by selecting the Applications folder, opening the Wacom Tablet folder and selecting 'Wacom Desktop Center' Select Updates to see what (if any) updates are available for your Wacom.
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If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.
Install the latest macOS updates
Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.
Format a USB flash drive
To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).
- Start your Mac from macOS.
- Plug the USB flash drive into your Mac.
- Open Disk Utility, which is in the Utilities folder of your Applications folder.
- Choose View > Show All Devices from the menu bar.
- From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
- Click the Erase button or tab.
- Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
- Click Erase to format the drive. When done, quit Disk Utility.
Download the Windows support software
After preparing your USB flash drive, complete these steps:
- Make sure that your Mac is connected to the Internet.
- Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
- From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
Learn what to do if you can't download or save the Windows support software.
Install the Windows support software
After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)
- Make sure that the USB flash drive is plugged into your Mac.
- Start up your Mac in Windows.
- From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
- Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
- After installation completes, click Finish, then click Yes when you're asked to restart your Mac.
Learn more
If you can't download or save the Windows support software:
- If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
- If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
- If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
- Make sure that your Mac meets the system requirements to install Windows using Boot Camp.
If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.
Hello.
I have this Intuos Pro for almost 2 years and it worked really perfect.
One day my laptop stoped working with the Wacom software.
Though all LED lights remain working until now and the device is ON/Charging.
No water inside, no outside damages..
I completely deleted the Wacom utilities, restarted my MacBook, and downloaded latest driver from the verified wacom web.
This is a name of the file I downloaded: WacomTablet_6.3.17-5
After the installation, the software suggested to restarted the laptop, I did so..
Tablet didn't appeared.
Of course I double-checked those things:
If the USB Cables/ports were working properly on both devices
If the tablet was charged / turned on
I've tried to remove and re-install the driver and restart..
I did it 7 - 10 times..
I even tried to install older version of driver..
Nothing helped.
But the lights were still glowing.
Yesterday I installed the latest mac OS - Sierra and I started thinking that it could be new os problem.
I already contacted to Apple support center, we checked an scanned my mac, and they said everything was 'fine' with the laptop.
After that, I removed Wacom software and installed it again, but on the final phase of installation I didn't clicked for restart button.
Suddenly the tablet started working, the touch, buttons, pan, everything was fine.
the tablet finally appeared in the Wacom Desktop Center.
I became very happy ?
When finally I clicked the Restart button, which remained to be clicked, as it is final and unavoidable step of installation, and after restart, tablet stoped being visible again..
Intuos Pro Software Mac
Wacom Intuos Pro Driver Mac Os Catalina
Please help !
MacBook Pro (Retina, 15-inch, Mid 2014), macOS Sierra (10.12)
Wacom Intuos Pro Driver Mac Catalina
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